Help Center
Frequently Asked Questions
Everything you need to know about our trading indicators, expert advisors, policies, and setups.
Copy the downloaded .ex4 (for MT4) or .ex5 (for MT5) files. Open MetaTrader, go to File -> Open Data Folder -> MQL4/MQL5 -> Indicators (or Experts), and paste the files there. Restart your MetaTrader terminal, locate the tool in the Navigator panel, and drag it onto your chart.
Yes, we offer both MT4 and MT5 versions for almost all of our products. However, please make sure to select the correct platform version on the product page before purchasing, as license keys are linked to the specific platform version you purchase.
Our Expert Advisors come pre-configured with optimized default settings. Default Lot Sizes: 0.01 (TP1) and 0.02 (TP2). Risk tolerance is adjustable based on preference. Fully compatible with cent/micro accounts and works with any account size.
Major currency pairs such as EURUSD, GBPUSD, USDJPY, AUDUSD, and Gold (XAUUSD) are highly recommended. Each product comes with specific recommendations in the user manual regarding the best pairs and timeframes.
Our EAs utilize highly optimized algorithms (based on trend analysis, momentum, and volumetric regression) to calculate entry points. Exits are secured via automated Take Profit, Stop Loss, Trailing Stops, or time-based exit triggers.
Yes. Since our indicators run on MT4/MT5, they can analyze any asset available on your broker's terminal, including Cryptocurrencies, Indices, Stocks, and Commodities. However, performance may vary depending on liquidity and market structure.
Yes, we strongly recommend using a Forex VPS. A VPS keeps your MetaTrader platform running 24/7 with zero downtime, ensuring the EA never misses any trading opportunities due to internet disconnects or computer shutdowns.
Each purchase grants you a personal license key. Depending on the product, it can be activated on 1 live account and unlimited demo accounts. This helps protect our software from unauthorized distribution.
All updates are 100% free for lifetime. When a new version is released, you will receive an automated email notification, or you can log into your 'My Account' area and download the latest files directly.
Yes, optimized set files (.set) are included in the download package for recommended assets. You can easily load these preset files from the inputs window of the Expert Advisor configuration in MetaTrader.
We offer a 7-day refund policy if the product files are corrupted or if the tool fails to work as described. Since digital products cannot be physically returned, refund requests based on 'changing your mind' or trading performance are not eligible.
Yes, you can run multiple EAs on the same account. However, you must make sure that each chart instance uses a unique 'Magic Number' inside the EA inputs tab. This prevents them from interfering with each other's open trades.
You can start trading with as little as $100 using micro or cent accounts. For standard accounts, we suggest starting with at least $500 to allow proper risk management and drawdowns without margin calls.
Yes! We provide 24/7 customer support. If you run into any setup issues, you can chat with our team via Zalo or Telegram, and we can guide you step-by-step or even assist you remotely if needed.
Yes. Our indicators are highly visual and easy to read, and the EAs operate fully automatically after setup. Every product download includes a detailed, step-by-step PDF manual to get you up and running quickly.
